Privacy Policy

Effective date: 2026-02-02

Sequential Systems (“Sequential Systems,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, contact us, or communicate with us via phone, SMS text message, email, or web forms.

1. Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, phone number.
• Message content: the contents of communications you send to us (including SMS messages, emails, and form submissions).
• Service-related information: information you provide about your inquiry, request, business needs, or project details.
• Device/usage data: basic log information such as IP address, browser type, referring/exit pages, and timestamps (if collected by our hosting/provider logs).

2. How We Use Information

We use information we collect to:

• Respond to inquiries and provide customer service.
• Communicate regarding requested services, updates, and support.
• Maintain, operate, and improve our website and service experience.
• Comply with legal obligations and enforce our terms.
• Protect against fraud, abuse, or security incidents.

3. SMS Text Messaging Privacy

If you choose to communicate with us via SMS text message, we may collect your mobile phone number and the contents of your messages. We use this information solely to respond to your inquiry and provide customer service related to your request.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information, including your mobile number or SMS data, with third parties for their marketing or promotional purposes.

We may disclose information only in the following limited circumstances:

• Service providers: to vendors that help us operate (e.g., hosting, communications, analytics) solely to perform services for us and under appropriate confidentiality and security obligations.
• Legal compliance: to comply with applicable law, lawful requests, subpoenas, court orders, or to protect rights and safety.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, where permitted by law and with appropriate protections.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Message content and contact information may be retained for operational and recordkeeping purposes.

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

7. Your Choices and Rights

• SMS opt-out: reply STOP to unsubscribe from SMS messages. You may reply HELP for assistance.
• Access/Correction/Deletion: you may request access to, correction of, or deletion of your personal information by contacting us using the information below, subject to applicable law.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates when it was last revised. Continued use of our services after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your information, contact:

• Company: Sequential Systems
• Email: support@sequential-systems.com
• Website: https://sequential-systems.com